Last updated May 16, 2026
Privacy Policy
This Privacy Policy explains how NO10 collects, uses, stores, shares, and protects information when you use the NO10 mobile app, website, and related services.
Who we are
NO10 is a social football prediction app for private leagues and friendly competition. You can contact us at support@no10.app.
Information we collect
- Account information, including email address, user ID, username, name, authentication provider, and authentication metadata.
- Profile information, including selected country, nationality code, selected competition, and account preferences.
- League information, including leagues you create, administer, join, invite users to, or participate in.
- Prediction and answer information, including Kickoff score picks, Trophy answers, timestamps, lock state, evaluation state, and awarded points.
- Competition information, including standings, ranks, results, fixtures, teams, players, events, and league membership history.
- Technical and diagnostic information, including device type, app version, network requests, error logs, security events, and service diagnostics needed to operate and protect NO10.
- Support information, including emails, screenshots, descriptions of issues, and any account or league details you include when contacting us.
How we use information
- To create, authenticate, secure, and manage your account.
- To let you create, join, administer, and participate in leagues.
- To save, lock, reveal, evaluate, and display predictions, Trophy answers, results, points, and standings.
- To prevent abuse, investigate suspicious activity, protect NO10, enforce our Terms, and preserve league integrity.
- To troubleshoot bugs, improve reliability, respond to support requests, and maintain service quality.
- To comply with legal obligations and respond to valid legal or regulatory requests.
Legal basis
Where applicable, we process information to provide the service you request, to perform our agreement with you, to meet legitimate operational and security interests, to comply with legal obligations, or with your consent when consent is required.
Service providers
NO10 uses service providers to operate the app and website. This includes Supabase for authentication, database, storage, and backend infrastructure; hosting or CDN providers for the website; email or support tools when you contact us; and sports data providers such as API-Football or similar services for fixtures, teams, players, events, and results. These providers process information only as needed to support NO10.
What other users can see
League members may see your username, name, league membership, standings, ranks, points, and picks or answers when they are visible according to game rules. Kickoff picks may be hidden before kickoff and revealed after the match locks. Trophy answers may be hidden until the Trophy deadline passes or until results are evaluated. League admins may also see information needed to manage league membership and resolve league issues.
Data retention and deletion
We keep account, league, prediction, answer, result, standing, audit, and security data for as long as needed to operate NO10, preserve competition history, prevent abuse, debug service issues, satisfy legal obligations, and maintain system integrity. If you delete your account, we delete or anonymize personal account information unless limited retention is required for security, legal, fraud-prevention, dispute-resolution, or integrity reasons.
Your choices and rights
- You may request access to, correction of, or deletion of your personal information.
- You may request account deletion using the instructions on our Delete Account page.
- You may contact us with privacy questions at support@no10.app.
- Depending on where you live, you may have additional rights to object, restrict processing, or request data portability.
Children
NO10 is not intended for children under 13. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.
International transfers
Your information may be processed in countries other than where you live. We use service providers that maintain security and data protection measures appropriate for their role.
Security
We use technical and organizational measures intended to protect NO10 and user data. No online service can guarantee perfect security, so you should keep login credentials secure and contact us if you suspect unauthorized access.
Changes to this policy
We may update this Privacy Policy as NO10 changes. The latest version will be posted on this page with an updated date.